Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Our standard shipping carrier is UPS. We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping Charges apply.
Orders to Alaska, Hawaii, and the US Virgin Islands take 6 to 8 business days.
We do not ship outside the U.S. at this time.
Shipping prices are based off of item weight, and vary from product to product.
Order Status
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please use the contact form or email us at [email protected] and we would be happy to assist you.
Change Submitted Orders
Report Order Problem
Returns & Exchanges
Customers who purchase products from the store.greenmedinfo.com website may return them by mail. Please contact us first in order to obtain return details and the return shipping address.
For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. If you buy GreenMedIfno's products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you our money-back guarantee or otherwise assist you with any problems that you may encounter.
If you should need further information regarding the return of any products, please contact a GreenMedInfo Customer Representative using our contact form or email us at [email protected], and it would be our pleasure to assist you however we could.